Benefits of using Viewport for OpenText

Speed up your QA processes

Changes to assets need to be reflected in your as-built documentation. But which documents are affected by a change?

OpenText Content Server offers functionality to cross reference documents and initiate change workflows to control work in progress. This cross referencing is mostly a manual process and stops at the document level, causing inefficiencies and incomplete updates of your as-built documentation.

By integrating OpenText Content Server with Viewport, the QA process is sped up by automatic creation of cross-references. Viewport continuously monitors the content of your documents and drawings, cross referencing it against various data sources including maintenance systems. Viewport can pinpoint the exact location where document numbers and tag numbers are mentioned inside a document or drawing. The cross-references are easy to inspect and validate due to Viewport’s unique document viewer that can highlight tags and drawing references with a single click.
Powered by Viewport, your QA and QC staff can immediately identify all content affected by a change. There no longer is a need to manually cross reference items, saving precious time and money.

Share important technical data, while safeguarding your data

During maintenance, a lot of people need access to technical asset documentation. How do you inform your maintenance crew — a significant part of which usually is temporary staff — without handing over editable source documentation, such as Excel and DWG files, and without requiring everyone having access to your OpenText environment and other source systems?

Viewport converts any source file to PDF files, making it easy to distribute. The built-in viewer allows personnel and contractors to view any type of document from any of the connected systems, in a web browser on a laptop or mobile device. Authorize your maintenance crew to these smart and hyperlinked documents stored in Content Server while preventing them from downloading source documents.

How does Viewport Operations enhance OpenText Content Server and xECM?
OpenText offers a number of solutions for asset information management with Content Server at its core. With a seamless integration between OpenText Extended ECM for Engineering and OpenText for Plant Maintenance, Viewport Operations delivers an additional edge for existing users.

Viewport Operations adds advanced viewing and linking to the standard OpenText interface

Existing users will use OpenText Extended ECM for Engineering Vault as they are used to. Viewport Operations adds extra capabilities, like showing which items are related based on the contents of each document, not on the metadata.

Viewport recognizes and highlights tag numbers, drawing numbers and line numbers in any document

For aging assets, a lot of information is locked in old document stores, formats, and scanned images. Viewport can recognize keywords, such as tag numbers, drawing numbers and line numbers, in hundreds of thousands of documents to automatically determine cross-references. With sophisticated AI algorithms, Viewport creates automatic hotspots as a layer on top of your existing documents and drawings, regardless of the format or scan quality. The superior cross-reference recognition makes visual data validation fast and simple.



Always shows the latest information

Quality control

Identifies and highlights incorrect or missing information


Simplify navigating between documents and data using automatic intelligent hotspots


Identifies tag-document links regardless of the file format or spelling, even from legacy scanned documents and drawings

Continuous improvement

Empower your organization to continuously improve the quality of operation-critical information in a cost efficient manner

Viewport adds the following features to OpenText Content Server:

• Automatic generation of clickable cross-references and hotspots, as if manually applied
• Turns Content Server into a 360° asset dashboard that shows content from multiple sources, including (temporary) file shares, SharePoint, maintenance systems such as Ultimo or Maximo, etc.
• Automatic extraction of metadata from AutoCAD DWGs, Office documents and (scanned) PDFs
• Easily highlights tags and other keywords in the document, eliminating the need to do a painstaking search for items of interest once you have located a document.
• Fully customizable viewer that allows e.g. color coding, glossary terms, etc.



Fully web-based, no browser plugins required


Support for 140+ file formats, including AutoCAD and MicroStation


Connects to data historians using the Historian plugin. Watch historic trends and current values from OSIsoft PI, Wonderware Historian, etc. right inside OpenText xECM

Clickable hotspots

Viewer with fully automated clickable hotspots to equipment information, drawings and documents


Recognition of tag numbers, line numbers, drawing numbers and document numbers based on flexible patterns

Intelligent algorithms

Intelligent algorithms extract information from scanned documents and drawings


Supports multiple tag / document / drawing numbering schemes, even within a single asset


Stable and battle-tested in various industries

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