Radial SG is committed to ensuring that your personal information is properly used and kept securely. Our privacy statement explains how we will collect and use your personal information.

Please read this statement carefully before accessing or using the viewport.ai website (“the site”).

BY ENTERING YOUR DETAILS INTO ANY FORM FIELDS ON THE SITE AND PRESSING SUBMIT, YOU ARE CONSENTING TO THE PROCESSING OF YOUR PERSONAL INFORMATION BY RADIAL SG AND ITS AGENTS PER THIS PRIVACY STATEMENT.

WE MAY UPDATE THIS PRIVACY STATEMENT FROM TIME TO TIME. PLEASE, ENSURE THAT YOU  REGULARLY CHECK THE PRIVACY STATEMENT FOR UPDATES (last updated January 2020).

Data Controller

Any personal information that you provide on the Site is controlled by Radial SG. Radial SG is a company registered in The Netherlands under Radial Software Group B.V., chamber of commerce number 30287758.

What information do we collect?

When you visit the Site we may ask you to register your name and email address. You may also be asked to provide information about yourself if you complete any other forms on the site or if you contact us with comments or specific requests. You may provide personal information to us when you contact us by email, telephone, or letter. When you provide personal information to us or we collect personal information from other sources, we will treat that information following this Privacy Statement.

What do we use personal information for?

We will use personal information provided by you or gathered by Radial for the following purposes:

  • to process and respond to requests, inquiries, and complaints received from you;
  • to provide products and services requested by you;
  • to communicate with you about services provided to you;
  • to process payments;
  • to update our records;
  • to analyze trends and profiles;
  • for audit purposes;
  • to carry out customer satisfaction research;
  • to prevent or detect fraud;
  • to recommend products and services that we believe will be of interest to you;
  • to enable third parties to carry out any of the purposes above on our behalf.

Sharing of your personal information

Radial SG may share your personal information with third parties in the following ways:

  • We sometimes use agents and service providers to process personal information on our behalf. For example, we use third parties to send postal mail and to maintain our IT systems. Where we use agents and service providers to process your personal information, we will ensure that they have adequate security measures in place to safeguard your personal information.
  • We will release your personal information when we are required to do so for legal or regulatory purposes or as part of legal proceedings.
  • We may give information we hold about you to third parties as part of the process of selling one or more of our businesses.
  • We will not pass your information to third parties for marketing purposes.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email protected].

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

Viewport.ai fully supports the rights of data subjects, which include the right to access, correct, delete, and restrict processing of your personal data. Requests for data access or deletion can be made directly via [email protected].

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Use of cookies

To view our cookie policy please follow this link as it is now stored in a different location as a stand-alone statement.

E-mail messages

You may receive occasional e-mail messages and newsletters from Radial SG on matters that we consider may be of interest to you, if you have provided your email address to us for this purpose.

Subject access requests

Under the Data Protection Act and GDPR, you can make a formal request for the following information:

  • clarification that your personal data is being processed by Radial
  • a description and copies of such personal data
  • the reasons why such data is being processed
  • details of to whom personal data is or may be disclosed

If you have any comments or concerns regarding this statement please contact the Data Protection Officer using the details provided above.

Which personal data do we process?

By processing personal data we mean: collecting, recording, organizing, storing, updating, modifying, retrieving, consulting, using, providing by means of forwarding, distribution, or any other form of posting, bringing together, linking together, and to protect, erase or destroy your personal data.

We process personal data that you have provided to us, personal data generated during your visit to our website, reading newsletters, and personal data that we have derived from other sources, such as business social media platforms and business cards.

Personal information provided by you:

  • contact details and other personal data needed to plan and execute a demo,
  • contact details and other personal data entered on contact forms or other web forms, and
  • contact information provided during introductory talks, events, seminars, etc., such as information on business cards.

Personal data obtained through- or generated by our website, electronic newsletters, commercial e-mails, or related technologies:

  • IP-number,
  • your surfing behavior on the website, such as data about the first visit, previous visit and current visit, the pages viewed and the way in which the website is navigated, and
  • whether you open a newsletter or commercial e-mail and on which parts you click.

See our cookie statement.

Personal data obtained from other sources:

  • personal data available on public business social media platforms such as LinkedIn,
  • personal data obtained from the Trade Register of the Chamber of Commerce, and
  • personal data available on public business websites.

Our website may contain hyperlinks to websites of other parties and ‘social media buttons’. Radial Software Group is not responsible for the content of those websites or the services of referred platforms. Neither is Radial Software Group responsible for the privacy statement and the use of cookies on those websites and platforms.

What do we use your personal data for?

We use your personal data for different purposes. These are listed and elaborated on below:

  • The execution of a contract in which you have engaged us for the purpose of delivering innovation and financial consulting services by our employees.

If you directly purchase the software from us, your legal and contact details will be requested. Other personal data may also be necessary for the handling of the assignment, depending on the nature of the assignment. Furthermore, the data is used for invoicing for the services provided.

  • Compliance with legal obligations.
  • Maintaining contact with you.

Your contact data are kept in EU located relationship management system and may be used for the purpose of sending newsletters, updates, invitations to events and seminars, and sending information you requested from us.

  • Improving our product and service information and carrying out targeted marketing campaigns.

Part of our service is to keep you informed with information that is relevant to you and your business. To make this possible, we combine and analyze the personal data available to us. On that basis, we determine which information and channels are relevant and which moments are most suitable for providing information or establishing contact. In marketing campaigns, we do not process special personal data nor confidential data. If we would like to create a personal, individual customer profile, we will ask for your prior permission. Withdraw of consent is always possible.

We analyze the following information:

  • Interaction data: Obtain personal data and contact between Radial Software Group and you. For example, about your use of our website or supported applications. This also applies to offline interactions, such as how often and when there is contact between Radial Software Group and you.
  • Behavioral data: Personal data that Radial Software Group processes about your behavior, such as your preferences, opinions, wishes, and needs. We can derive this data from your surfing behavior on our website, reading our newsletters, or by requesting information. But also through contact, incoming telephone calls and e-mail contact with our employees. Information obtained through tracking cookies, we collect and use only with your permission, which you can always withdraw. See our cookie statement www.viewport.ai/cookies/.
  • Performing and analyzing research on client satisfaction.
  • Sometimes we ask clients to cooperate in a client satisfaction survey. This is done through an online questionnaire. Participation is voluntary. Prior to each client satisfaction survey, you will receive further information about the working method and the way we deal with the information gathered.
  • Improving and securing our websites like www.viewport.ai.
  • Creating user statistics. The user statistics of the website enable us to track the number of visitors, the duration of the visit, which parts of the website are being viewed, and the click-behavior. It concerns generic reporting, without information about individuals. We use the information obtained to improve the website.
  • Access control and company security.

Security level

We protect personal data through technical and administrative security measures to minimize the risk of loss, misuse, unauthorized access, disclosure, and modification. You can think of security software such as a virus scanner and firewalls, a secure internet connection, encryption of data, and physical and administrative access controls to data and servers.

Storage of personal data

We do not store your personal data for longer than is strictly necessary for the execution of the purposes. If legal regulations apply to the storage, the personal data will not be kept longer than prescribed by law.

Legal basis of the processing

We process personal data on the basis of one of the following legal grounds:

  • permission,
  • on the basis of an agreement or in the run-up to the conclusion of an agreement,
  • legal obligation,
  • in connection with a legitimate interest.

A controller may only process personal data if this can be based on one of the limitative enumerated legal grounds in the General Data Protection Regulation (AVG). The legal bases on which Radial Software Group relies are:

  • Permission: If we have requested your permission to process your personal data and you have given this permission, then you also have the right to withdraw this consent.
  • Agreement or in the run-up to the conclusion of an agreement: If you give us an assignment to provide innovation or financing consultancy services, we process personal data if and insofar as this is necessary for the execution of the assignment.
  • Legal obligation: We only provide personal data to supervisors of investigative authorities if this is legally required. We will take measures in such cases that are reasonably necessary to ensure that your personal data is protected as well as possible.
  • Justified interest: We may also process personal data if we have a legitimate interest and do not therefore disproportionately infringe your privacy. For example, we use your contact information to invite you to seminars and events.