Viewport provides access to information regardless of where it is stored. As such, a document management system (DMS) is just one of the data sources that Viewport connects to. Typically, a lot of information that is important for operations is also located outside a DMS. For example: on network shares, in maintenance management systems, in data historians, etc.
A DMS typically does not have the same processing, linking, searching, and visualization capabilities as Viewport. For instance, Viewport can automatically perform optical character recognition (OCR), locate tag numbers, document numbers, dates and other entities in electronic and scanned documents and drawings using Artificial Intelligence (AI) techniques.
Viewport also fully automates the creation and management of reference links between documents and tags. This functionality is typically not in a DMS, or if it is, requires manual labour.
Also, not all DMS solutions have a versatile HTML5 viewer, meaning it is difficult to access formats such as CAD files and Office formats on mobile devices.
The viewport can enhance DMS by adding viewing/linking capabilities. See for instance the integrations with OpenText and Ultimo.
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